Professional Services


For a successful business, operators need to be efficient, agile and smart in how they run the key elements of their business: customer interface management, product portfolio management and revenue management.

Qvantel offers a unique solution package included with comprehensive Professional Services, which support you throughout the Digital Transformation journey.


Why

  • Agility in business management and support for future business needs: A dedicated Business Support Team consisting of business analysts, solution architects and technical business support team works closely with the customer to rapidly transform business ideas to concrete service changes. This enables faster ways to package new offerings, manage deployments and get insights for what works in the field.
  • Efficiency of operations providing low cost of ownership: Operators who partner with Qvantel have achieved remarkable cost savings compared to in-house managed operations. Savings in resources (and costs) have been significant in cases where customer transformed from in-house managed solutions and teams to outsourced BSS operations.

  • Telco grade resiliency with superior operational efficiency in managing critical business processes through our unique Service Model. Customer testimonials demonstrating value gains worth hundreds of millions of dollars.
  • Continuous service improvement and full business transparency ensure the Customer never misses a beat on their business critical operations.


What

Qvantel Professional Service portfolio consists of the following service elements:

Qvantel Service Portfolio

For more information, see:


KEY FEATURES

  • Business Acceleration: Services that help the operator in defining their strategy for digital Transformation. Services for business and IT transformation, product portfolio modelling and optimization, customer journey simplification and business process re-engineering.
  • Delivery and Integration: Services concentrating on transformation program services, technical solution delivery program services and migration program services.

  • Dedicated Business Support: Consisting of business analysts, user experience designers, solution architect and technical business support team works closely with the customer to rapidly transform business ideas to concrete service changes.
  • Managed Services: We don’t just sell you applications, we take care of them. Instead of operating your own IT infrastructure and applications, you can focus on higher level business and product planning. Let our service teams handle the operational aspects.


“I need a professional partner to run the customer, product and revenue management processes for me – together with the related SW environments – with very high levels of performance and reliability.”

— Christian, CTO/CIO

  • Qvantel offers a unique solution package included with comprehensive Professional Services, which support the customer throughout the Digital Transformation journey. The services help the customer in defining new and developing existing services, carrying out solution delivery, transformation & migration programs, as well as running the business processes together with the technical environments.

Contact Us

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+358 20 744 9500
sales@qvantel.com
qvantel.com
Lautatarhankatu 6, 00580 Helsinki, Finland