Digital Core

The Digital Core holds the main business-relevant data and process logic for all core business domains, including Product and Order management, Revenue Management, and Customer Management.


Product Management

  • Product Catalog
    The Product Catalogue offers a design-time environment for modelling complete product offering definitions, both commercial and technical.
  • B2B ECase
    Qvantel’s integrated product and order management solution ensures rapid time to market, reduced cost, and improved customer loyalty.

Back Office Process Management

  • Case & Customer Interaction Management
    Case and Customer Interaction Management enable handling customer issues and recording their reasons and resolution paths based on defined business interaction logic.
  • Knowledge Management
    The Knowledge Management system makes sure that business-critical information is up-to-date and available across the organization in real-time, ensuring process quality and augmenting employee and customer experience.

Order Management

  • Fulfillment & Order Management
    The Fulfilment Management system provides an agile and a complete order fulfilment engine which enables operators and service providers to launch new products and service offerings at a fast pace to ensure competitive advantage.

Revenue Management

  • Revenue Management
    The Revenue Management solutions drive the customer billing experience and enable monetizing on partnerships and leverage existing network assets to support partner models.



Contact Us

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+358 20 744 9500
sales@qvantel.com
qvantel.com
Lautatarhankatu 6, 00580 Helsinki, Finland